Our Vision
We being a service oriented organization remains most careful & cautions in behaving with the client and shareholders with a view to give due weight to our commitment. We believe in attaining maximum customer satisfaction by extending excellent services & this thus helps our organization to attain prosperity with utmost satisfaction to all.
Mission
Our Organization does not believe to enjoy profit by ourselves only. We, with great respect, remember about our role to play towards national economy & we have been successfully rendering our activities as well towards our contribution to national economy. We also take care to achieve meaningful & strong corporate growth through risk management. This helps contributing overall satisfaction. We have been however involving ourselves to develop more and more so as to gain constant faith to us both by the shareholders & customers. While doing so, we also work for achieving congenial atmosphere within the office.
Commitment to our respective clients
We try to create long term relationship with the clients based on mutual trust. To arrive at the same, we give due importance to quick settlement of claims, share their values & belief and adopt principles for providing products and service, at a most competitive price.
Team work
a) Core values:
It is commonly known that there can be no image of the future if there are no common values. We remain committed to chase team work towards client’s services and respect to customers & shareholders with utmost sincerity & dignity.
b) Accountability:
We believe in taking responsibility for our performance with a view to honour our commitment. Responsibilities of our actions usually influence the fate of our customers & employees .
c) Integrity:
We keep our activities with the highest ethical standards & demonstrate honestly & fairness in our day to day work.
d) Innovation:
We are creative in delivering value to our fellow associates, customers, and shareholders.
e) Efficiency:
We are engaged in increasing the transparency in all related sectors viz authorities & shareholders in general.
f) Customer oriented focus: We invite customers experience giving priority & strive to exceed our commitments. We also exceed our customers’ expectations.
Community:
We believe that share of development to the society means contribution to the country. Our belief lead us to the responsibility and to contribute to the society.
Code of Conduct:
- a) Obeying the law we are committed and acknowledge to comply with all legal requirements, laws and regulations.
- b) We rewards employees on merit and on the basis of qualification, experience & abilities.
- c) Our company provides training to the employees aiming towards developing skills and capabilities.
Discharging responsibilities to the Insured:
We are committed to provide prompt & efficient service to our clients through rendering services in issuance of policies assuring them the cover of risk as per their requirements. This helps customer to feel secured.
Shareholders:
Company is operated in accordance with principles of good corporate governance. It passes information & activities timely and regularly.
Business partners:
Company establishes mutually beneficial relations with its insured, Re-insurers and business partners.
Public Activities:
(a) It promotes & defend its legitimate business interests.
(b) It Co-operates with the Government & other organizations both directly & through bodies VIZ Insurance Association of Bangladesh for the development of legislation & other regulations that may affect legitimate business interests.
Competition:
Company and its employees operate in accordance with the principles of fair competition and all applicable regulations without compromising on ethical practices
Business Integrity:
- a) Company does never encourage directly or indirectly to bribe or improper advantages for Business or financial gains.
(b) We maintain Accounting record and or supporting documents reflecting the nature of the transactions transparently.
Our culture:
It describes the values, belief, attitude and behaviors that employees apply in their day to day work. It has a set guidelines for their employees to work. Thereby, our company carries a very healthy culture and its improvement day by day.
Our ethics:
We believe in organizational ethics that tells us the principles & standards so set for operating business. It is demonstrated through acts of fairness, trustworthiness, Compassion, integrity, honesty & responsibility. Further more a long working history of the organization carries certain standards which are implied in working environment of the company & are in practice with full strength .To cape up with the present need, our company have buy now, improved a lot in terms of information technology. We have successfully linked all our branches with Head Office on it based programmer. This helps discharging of office performance with fair & quick disposal of day to day works with much accuracy & transference.
